Terms of Use

Welcome to Sai Computers.These Terms of Use ("Terms") govern your use of our Website and services provided through it. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Website

Returns, Refunds and Cancellation Policy

1. We accept return and refund request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 3 days and 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return or refund. Buyer needs to bring the issue to our attention either by emailing us (preferred) or by calling us.

2. For gaming chairs only part replacement is applicable if the product delivered is defective or damaged, no refunds will be there for orders of gaming chairs.

3. If the seal of the product is opened and the product is not faulty then return/refund will not be applicable.

4. Return / Refund request will cancelled if any part or accessory is missing from the product box.

5. Packaging material should be kept by the buyer until the return window is opened as this will help them to pack the product to its original form to avoid any damage during the transit.

6. Product should be packed in a proper way as it was received by the buyer, do not apply tapes or glues directly on the product or on the product box, this may lead to cancellation of your return request.

7. All the accessories which were delivered along with the product should be returned in the same way and along with the product.
8. If the payment was made through our payment gateway, then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER and COD orders refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account.

9. 5% will be deducted from the order value/total amount if the payment was made using Bajaj EMI, this will only be applicable if the order is cancelled by the buyer.

Cancellation Policy

You need to Contact us via Call/ WhatsApp at Our Helpline Number +91 9940388671 or mail us at jai@saicomputers.in to raise a cancellation/Modification of your Product/Order.
If you want to modify the order (product/address change) after it is placed, please contact us in the above-mentioned contact details. There is no need to cancel the order.

Shipping and Delivery

Delivery Process:

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

After your order has been completed, you will receive an email and message also with the details of the processing your order time to time.

After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.

Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

Item Packaging:

We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items are safely secured with additional bubble wrap.

We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging.

The Range of Location:

For courier products, we ships throughout India across all locations served by reputed courier companies.

Track the Order After Shipping:

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package 24 hours after your order is dispatched from our store.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us.
The type of information we will collect about you includes:

Your Name , Address
Phone Number & Email Address.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, kindly contact us.

Cookies

At Sai Computers, we use cookies and similar tracking technologies to enhance your experience on our website and provide a more personalized service. This Cookies Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

By using our website, you agree to our use of cookies as described in this policy. If you do not agree with the use of cookies, please disable them as instructed below.

Terms of use

Returns, Refunds and Cancellation Policy

Shipping and Delivery

Privacy Policy

Cookies

Quick Links

Customer Service